Frequently Asked Questions
Once we’ve solidified the design that aligns with your preferences, we’re ready to progress to the next phase. For straightforward samples, a nominal fee per piece is applicable. In cases where the sample involves intricate elements, the cost may extend. Upon receipt of payment of the sample, our team will initiate the process. Anticipate receiving your sample within 4-6 working days from the time of payment confirmation.
Yes, of course. Our designer team create our own designs every season so that you can use directly. For more details, please contact us.
Yes, we can customize it based on your own design. If you choose our ready design and want to modify it, we can do that too upon your request.
Yes, we can customize your own size and make standard sizes as well, such as US, UK, EU, AU size.
1. After confirming your order items and quantity, we will provide you a PROFORMA Invoice and the lead time.
2. You need to pay 30% deposit if you’re an old customer, while it’s 50% deposit if you’re a new customer. We accept payments Directly into company’es bank account, via Paypal, T/T, Western Union, etc.
3. We’ll identify the materials and seek for your approval.
4. Material ordering.
5. Pre Production Samples are made for your approval.
6. Mass Production
7. Payment of the 70% balance before processing delivery. (70% is for old customers while 50% is for new customers)
Generally speaking, We offers low minimal to start with us. But it may vary according to the fabric you choose.
Prices may vary depending on:
1. Ordered quantity
2. Number of size/color: i.e. 100pcs in 3 sizes(S,M,L) is cheaper than 100pcs in 6 sizes(XS,S,M,L,XL,XXL)
3. Textile/Fabric composition: i.e. T-Shirt made from Polyester is cheaper than one that was made from cotton or viscose.
4. Quality of Production: i.e. Customized designs in terms of stitching, accessories, buttons have higher cost per unit; flat-lock stitch has a price difference from reverse cross-stitch
The standard lead time is 15-25 days, which can vary depending on the quantity of your order. For fabric dying, printing and embroidery, there’s 7 days additional lead time for each process.
We can ship by express mail via FedEx, UPS, DHL,TNT, or regular post depending on your location. Heavy shipments can be send through Cargo by air and Cargo By Sea.
The shipping fee will be calculated based on the product weight and chosen shipping method.
Yes, we offer custom label and hang tag printing services. Send us your logo design to get a quote.
